Session Details

• Swim lessons are offered in 8-week sessions, with one lesson per week.

• There is no guaranteed 9th-week make-up lesson. Instead, make-up opportunities may become available throughout the session when cancellations occur.

• Make-up lessons are offered on a first-come, first-served basis and are not guaranteed.

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If the pool is closed, including on bank holidays, that week’s lesson will be skipped and will not count toward your 8 total lessons.

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Cancellations & Make-Up Policy

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• Cancellations must be submitted at least 24 hours in advance to avoid a fee.

• Cancellations made with less than 24 hours’ notice will incur a $15 cancellation fee.

• Make-up lessons are based solely on availability created by cancellations 

• Are limited to one make-up per missed lesson, subject to availability

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If a swimmer is unable to attend their scheduled lesson and no make-up space becomes available, the lesson is considered missed.

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Saturday lessons may be offered every other month and may be used for make-up opportunities, depending on availability.

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All make-up lessons must be completed within 3 months of the missed lesson. Lessons not made up within this time frame will be forfeited.

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Refund Policy

Refunds are not provided for missed lessons, regardless of reason, unless otherwise required by pool closure.

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Please understand that when a swimmer misses a lesson, that spot remains reserved and potentially unavailable to another family. Because space is limited and sessions are planned in advance, I’m unable to accommodate unlimited absences or guaranteed make-ups.

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Thank you for your understanding and cooperation. These policies allow me to maintain consistent scheduling while offering flexibility when possible, ensuring a positive experience for all swimmers.

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If you have questions or special circumstances, please feel free to reach out—I’m always happy to help within the scope of this policy.