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Privacy Policy

Effective Date: July 1 2026

SplashAbilities TN ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our students, families, and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including enrollment, our website, the Jackrabbit Parent Portal, and SMS communications.

Information We Collect

We may collect personal information including:

  • Parent/guardian names and contact information

  • Student names, ages, and enrollment information

  • Email addresses and phone numbers

  • Class schedules and attendance information

  • Billing and payment-related information

  • Information submitted through registration forms, the Jackrabbit Parent Portal, or other communication channels

How We Use Your Information

SplashAbilities TN uses personal information to:

  • Manage student enrollment and class participation

  • Communicate class schedules, closures, reminders, and updates

  • Process payments and manage accounts

  • Respond to questions and provide customer support

  • Share important information related to your student's classes and activities

SMS/Text Message Privacy

By providing a mobile phone number and opting in to receive text messages, you consent to receive SMS communications from SplashAbilities TN. Text messages may include class reminders, schedule changes, holiday closures, weather cancellations, emergency notifications, billing reminders, and other account-related communications.

We do not sell, rent, or lease customer phone numbers or SMS consent information to third parties.

SMS opt-in information and consent are used solely for communication purposes related to SplashAbilities TN services and are not shared with third parties or affiliates for marketing or promotional purposes.

Message frequency varies based on enrollment, class schedules, and account activity. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS messages at any time by replying STOP to any text message. You may receive one final confirmation message after opting out. To receive messages again, you may re-enroll through the appropriate opt-in process.

For assistance with text messaging, reply HELP to any message or contact us at:

Email: splashabilitiestn@gmail.com

Information Sharing

SplashAbilities TN does not sell your personal information. We may share information only when necessary to provide our services, such as with service providers that support our operations (for example, registration, scheduling, payment processing, and communication systems).

Any third parties we use are expected to protect personal information and use it only for the purposes necessary to provide services.

Data Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may update your contact information, manage communication preferences, or request information about your personal data by contacting SplashAbilities TN.

Children's Privacy

SplashAbilities TN provides services for children, but we collect information through parents or legal guardians. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

SplashAbilities TN
Email: splashabilitiestn@gmail.com
Website: https://www.splashabilitiestn.com

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